Staff Inbound Product Manager - Hill Climbing Product and Customer Instance Program

📋 Description

• Own the hill climbing product roadmap and scale it across our priority AI Specialists and beyond.
• Run the customer instance program with our business units and product teams, expanding access to
• Cut the loop time from a shipped change to a clear, actionable quality verdict from weeks to days.
• Convert eval findings into prioritized fixes with specialist product teams, and stay with those
• Turn hill climbing into a method product teams can run on their own, with the tools, guides and

🎯 Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes
• 9 or more years of work experience, including product management on AI or ML products in production.
• Owned a product roadmap and scaled a product from one team to many.
• Experience running fast improvement loops on ML or LLM systems, from experiments and error analysis
• Experience taking a process that needed expert support and turning it into a tool or method other
• Ability to line up product, engineering and business teams behind one plan and keep it moving.