Staff Product Manager

📋 Description

• Own one or more of Flip’s most complex product areas end to end, from the client problem through
• Work directly with enterprise clients, from executives to frontline agents; watch real workflows
• Get your own answers: write SQL, call APIs directly, and use scripts, notebooks, and AI coding
• Run tight loops of problem → prototype → client feedback → production, measured in days, not weeks
• Partner with engineers as a technical peer on architecture, integrations, evals, failure modes
• Ship as part of our WEEKLY product releases

🎯 Requirements

• 8+ years of experience in product, forward deployed engineering, solutions engineering, or as a
• Owned products where success depended on getting system behavior right: AI agents, voice, LLM
• Equally credible with clients and engineers; no one needs to translate for you in either direction
• Hands on and technical: comfortable with SQL, APIs, data, and prototyping tools, and you default to
• You think in outcomes (revenue, retention, efficiency), not roadmaps shipped
• You have stories where you went from problem to working prototype in hours or days, and from there

🎁 Benefits

• Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over
• In office 5 days/week
• This role is also eligible for equity, in accordance with company policy, and subject to board