Staff Product Manager, Core Platform & UX

📋 Description

• Set the integrated product vision and strategy for both the Core Platform and Platform Value teams
• Own and communicate a roadmap that balances shared platform foundations with partner-visible value
• Lead strategy and discovery across platform capabilities such as identity and SSO, RBAC, accounts
• Lead strategy and discovery across partner-facing experiences such as reporting, reporting delivery
• Treat MSPs and their clients as first-class users: understand their operating models, workflows
• Partner closely with design to research user problems, test concepts, produce wireframes and

🎯 Requirements

• 7+ years of experience in a product management role, with a track record of increasing scope and
• 2+ years of direct experience with the MSP business model and workflows.
• 3+ years of prior experience as a platform product manager, with ownership of shared services
• A demonstrated track record of building and launching platform capabilities—not only managing
• Strong UX product management experience. You have personally led user research, workflow design
• Experience building products for complex B2B users, administrators, operators, or technical

🎁 Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans