Staff Program Manager, CCO Programs

📋 Description

• Own execution and business outcomes across CCO-level programs, including go-to-market
• Turn CCO direction into workstreams with clear owners, dependencies, and timelines.
• Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals
• Surface stalled work, unowned risks, and slipping timelines so the CCO has a reliable, real-time
• Recommend scope changes, re-sequencing, or ending a program when it is not delivering value.
• Drive follow-through from executive meetings by tracking decisions and action items to completion.

🎯 Requirements

• Experience leading complex, cross-functional strategic programs at the executive level and turning
• Experience in Customer Experience, go-to-market, or revenue-facing functions such as Customer
• The ability to influence senior stakeholders, including executives, and hold them accountable to
• Judgment to make high-stakes tactical recommendations under ambiguity, including when data supports
• Data fluency to assess program health, diagnose where work is breaking down, and recommend a
• Strong written and verbal communication, with the ability to move between an executive-ready

🎁 Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave