Staff Program Manager, Trust & Safety

📋 Description

• Design and implement safety and compliance initiatives across products.
• Partner with product, engineering, legal, and policy teams to manage Trust & Safety programs.
• Apply data-driven frameworks to assess program effectiveness and identify improvements.
• Stay informed about industry best practices and emergent risks from new technology.
• Manage key Trust & Safety programs to reduce harmful experiences for users.

🎯 Requirements

• 5+ years of experience in Trust & Safety operations or related role.
• Familiarity with content moderation ecosystems, policy implementation standards, and scaled review systems.
• Experience using metrics, dashboards, or reporting to identify trends and improve outcomes.
• Ability to analyze and improve end-to-end Trust & Safety systems, including policies, review processes, and tooling.
• Strong understanding of online safety issues (privacy, misinformation, and fraud).
• Strong understanding of AI safety issues (fairness, accountability, transparency).

🎁 Benefits

• Generous performance-based bonus plans.
• Rich medical, dental, and vision coverage.
• Generous retirement contributions with 100% immediate vesting.
• One-time home office stipend.
• Annual professional development budget.
• Considerable paid parental leave.