Staff Software Engineer

📋 Description

• Design, build, and operate the SIP trunking, signaling, and media integrations that connect a
• Implement and harden integrations using the common patterns of SIP trunking and signaling
• Design for call setup success, failover, and graceful degradation across carriers, media gateways
• Work directly inside a customer's telephony, CTI, and CCaaS environment — mapping their existing
• Ensure the audio, signaling, and event streams the connectivity layer delivers are clean
• Implement SIP security, media encryption, authentication, and least-privilege access across the

🎯 Requirements

• A demonstrated track record of building, shipping, and operating production telephony or CCaaS
• Direct, hands-on experience integrating with CCaaS platforms using common patterns — SIP trunking
• Demonstrated technical leadership is expected at this level: setting architectural direction across
• Willingness to work directly with customers in a forward deployed capacity, embedded in their
• Typically 8+ years of production software experience, with several years focused on telephony, CTI
• Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or

🎁 Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs