Staff Software Engineer, Voice AI Platform

📋 Description

• Design, build, deploy, and maintain backend services and core platform components for Toast's Voice
• Lead cross-functional projects end-to-end, collaborating with product, engineering, and
• Shape technical direction, define patterns, and reduce cross-team complexity.
• Build and evolve integrations with AI platforms and Toast systems, balancing speed, reliability
• Establish observability, monitoring, and evaluation frameworks for AI-powered systems.
• Set engineering quality standards and encourage adoption across the org.

🎯 Requirements

• 8+ years of experience with object-oriented languages such as Java or Kotlin.
• Bachelor’s degree in CS/Software Engineering or related field.
• Experience developing AI-integrated products or features with LLMs or AI capabilities.
• Experience building and reasoning about AI-powered systems, including observability and cost
• Experience shipping complex production services and owning them long-term.
• Track record leading multi-person/multi-team projects end-to-end.

🎁 Benefits

• Competitive total rewards including base salary, equity, and benefits.
• Hybrid work model with in-person collaboration where in-office by region applies.
• Access to AI tooling and a culture that embraces learning and experimentation.