Staff Solutions Engineer - Payments

📋 Description

• Act as a trusted technical advisor to customers and internal teams on high-value implementations
• Partner with implementation and account management teams to translate customer requirements into
• Work with sales teams on technical discovery to understand customer systems, data flows, and
• Work hands-on with customers to troubleshoot integration hurdles and guide them through complex
• Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier
• Channel customer pain points and integration feedback into Product and Engineering, influencing the

🎯 Requirements

• Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or
• 8+ years of experience in technical pre-sales, managing complex, multi‑stakeholder technology or
• 8+ years of client‑facing delivery or professional services experience in a high‑paced environment
• Proven track record of successfully delivering cross‑functional projects with stakeholders from
• Exceptional written and verbal communication and presentation skills, including the ability to lead