Starlink Customer Success Specialist

📋 Description

• Review assigned orders prior to system entry to confirm accuracy of products, pricing, commercial
• Set up customer accounts to enable hardware shipment, Starlink service activation, and accurate
• Track shipments and activation dates; proactively flag delays or potential payment slips
• Maintain current systems and trackers so status, risks, and pending items are clearly visible and
• Own past-due balances and unapplied cash on assigned work until fully reconciled
• Escalate issues with a clear problem statement, revenue at risk, actions already taken, and a

🎯 Requirements

• Bachelor's degree; OR 2+ years of professional experience in operations, customer support, or
• Willing to work across time zones when a customer shipment, activation, or billing date requires