Store Manager - Chermside

📋 Description

• Ensure that the retail store team is driven and motivated to pursue all available opportunities.
• Strive for customers to consider all contact with LE as an exceptional experience.
• Ensure that all team members follow-up all opportunities and push to successful conversion.
• Be operationally focused on the success of the store - provide reporting to senior leadership and
• Manage and resolve customer issues and escalations, and coach team members through the process as
• Support, coach, and mentor team members to encourage performance and re-enforce team targets and

🎯 Requirements

• Previous experience as a Store Manager or Team Leader in retail travel.
• Excellent people management, coaching, and mentoring skills and experience.
• Excellent analysis and problem-solving skills.
• Proven ability to influence and find alternative resolution or solution pathways.
• Ability to build customer loyalty by providing an exceptional level of customer service and
• Proven ability to meet KPIs in a demanding and high-pressure environment.

🎁 Benefits

• Exceptional earning potential - $200k+ OTE.
• Lead a new store in a highly visible role with the opportunity to make your mark from day one.
• Join an exceptional team of high performers who are passionate, driven and genuinely love what they
• Access a first class health and wellbeing program designed to support you both personally and
• Enjoy a fun, flexible and engaging work environment, with monthly team celebrations.
• Take advantage of discounted travel, birthday leave and a range of additional perks designed to