Strategic Account Manager 3

📋 Description

• Independently assess account health and risk across commercial, operational, and relationship
• Design and execute QBRs and EBRs for all accounts including executive-level engagement
• Own all renewals across the portfolio: build retention strategy, lead negotiations, close
• Drive inbound expansion deals independently; collaborate with Account Executives per Unit of One
• Own the client-facing narrative when delivery issues arise, ensuring commitments made to the client

🎯 Requirements

• Deep working knowledge of communications surveillance, trade surveillance, compliant archiving, and
• Understands regulatory obligations across global banking, hedge fund, asset management, and energy
• Navigates complex organizational structures involving Heads of Surveillance, compliance analysts
• Owns the full renewal and expansion cycle: retention strategy, churn forecasting, negotiation

🎁 Benefits

• A truly global mission with a passionate community in locations all over the world
• Huge impact and learning potential as our aspirations require bold innovation
• Highly competitive compensation
• Benefits include fully covered health coverage for employee and family
• Generous time-off policy and flexible work schedule