Strategic Account Manager - Clinical (On-site in Copenhagen)

📋 Description

• Lead discovery conversations, demos, and sales activities to qualify expansion opportunities.
• Build trusted relationships with Clinical Operations, Site Selection, Feasibility, and Regulatory stakeholders.
• Drive retention, renewal readiness, and expansion across ARR and Services upsell opportunities.
• Support Executive Business Reviews with health insights and data.
• Monitor accounts for risk signals and develop mitigation plans.
• Become a product specialist in H1's Clinical suite and stay current.

🎯 Requirements

• 5+ years in B2B enterprise SaaS account management or clinical ops.
• Familiar with trial workflows: site/investigator ID, feasibility, enrollment, CTMS.
• Experience managing renewals and expanding ARR/Services revenue in complex accounts.
• Strong relationship-building with mid-level stakeholders and above.
• Comfortable discovery conversations, product demos, and value-based selling.
• Willingness to travel ~20% and based in Copenhagen with work rights in Denmark.

🎁 Benefits

• Competitive salary + equity (RSUs)
• 5 weeks paid vacation + wellness days
• Pension with employer match
• Health, mobile phone & home office stipends
• Hygge culture: low hierarchy, high trust, autonomy
• Direct embed with top pharma company on global initiative