Strategic Account Manager- Pharma (Located in Indianapolis or Chicago)

📋 Description

• Serve as executive contact for strategic pharma accounts.
• Lead discovery calls, product demos, and expansion opportunities.
• Build trust with Medical and Commercial stakeholders.
• Drive retention, renewals, and expansion across ARR.
• Monitor accounts for risk and mitigate churn.
• Maintain CRM hygiene and forecast revenue.

🎯 Requirements

• 5+ years in B2B enterprise SaaS account management or pharma sales.
• Familiar with Medical Affairs workflows (KOL, congress, MSL).
• Experience managing renewals and expanding ARR/Services in complex accounts.
• Strong relationship-building with mid-level stakeholders.
• Comfortable with discovery, demos, and value-based selling.
• Willing to travel to customer sites ~20%.

🎁 Benefits

• Health insurance options and generous PTO.
• Wellness holidays and flexible hours.
• Retirement options.
• Health and charitable donation stipends.
• Employee Resource Groups.
• Work from anywhere options.