Strategic Implementation Consultant

📋 Description

• Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve
• Create launch plans and a roadmap to increase product usage.
• Track implementation progress, participation, product adoption, and account health.
• Run training sessions, demonstrate Samsara's technology, and work through challenges with
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an
• Serve as a mentor to the wider Customer Success and Support teams.

🎯 Requirements

• 6+ years of experience in a senior Customer Success, account management, or strategic consulting
• This is a demanding position with high internal visibility, that requires strong priority
• Experience supporting or working with technical products.
• Solutions-oriented with strong problem solving skills.
• Excellent consultative skills with experience in end to end system implementations.
• Proven track record of building trust and communicating effectively with a wide variety of

🎁 Benefits

• Above-market total compensation through a combination of base salary, performance-based
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans