Strategic Renewals Manager

📋 Description

• Own the full renewal lifecycle for a portfolio of strategic, high-value accounts, from early risk
• Navigate complex, procurement-led buying processes with Fortune 500 to 1000 organizations, managing
• Lead complex commercial negotiations and structure multi-year, multi-product agreements in
• Run a disciplined, repeatable renewal process, including accurate forecasting, pipeline hygiene
• Proactively manage renewal risk, developing and executing save strategies for at-risk accounts
• Partner with Customer Success and Account Management to surface upsell, cross-sell, and resizing

🎯 Requirements

• 7+ years of experience in renewals, account management, or customer success, with a focus on
• A proven track record of meeting or exceeding retention and expansion targets in a SaaS or
• Demonstrated success navigating formal procurement, vendor management, and multi-stakeholder buying
• Strong commercial negotiation skills and confidence structuring multi-year, multi-product agreements
• A process-driven approach with strong forecasting discipline and pipeline hygiene
• Proficiency with Salesforce (or a comparable CRM) and comfort using data to drive decisions

🎁 Benefits

• Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work
• 14 Paid Company Holidays, includes 2 floating holidays (you choose!)
• A comprehensive benefits plan including medical, dental, life, vision, disability, and life
• Unlimited infertility coverage benefits through our medical plans
• Additional supplemental health benefits offered to you and your family
• 401(k) retirement program with a fully vested immediate company match