Strategist, Agent Development - Retail

📋 Description

• Launch production order management agent for a national apparel brand
• Build a shopping agent integrated with retailer search and recommendations
• Stand up an in-store voice agent for a big-box or grocery retailer
• Design a booking, payments, and outbound agent for a consumer services brand
• Help a marketplace handle order status and buyer-seller disputes at scale
• Launch outbound campaigns across voice and SMS

🎯 Requirements

• Customer obsession; build trusted relationships with customers
• Clear communication across technical and non-technical audiences
• Strategic problem-solving in ambiguity with strong analytical skills
• Technical aptitude; read API documentation and understand data models
• Ownership and delivery of multiple high-visibility projects
• Interest in Financial Services; familiarity with security/compliance a plus

🎁 Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot