Payoneer

Developing strategies online to ensure that our customers are answered within our service level
Implementing different motivation techniques to maximise the number of inquiries handled by our
Investigate and analyze any barriers that are blocking our customers from contacting customer care
Coordinate globally between our different operational teams and Hubs to ensure a successful shift
Report to the business if we are meeting our KPIs
Handling online crisis events in order to ensure the fastest recovery and minimise the effect on

🎯 Requirements

2 - 3 years of previous experience in a similar role
Previous experience in an international call centre
Strong managerial skills
High level of English
Self-learning ability
Responsibility and ownership

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot