Supervisor, Pharmacy Operations

📋 Description

• Daily oversight and management of the Pharmacy Technician and the Fulfillment teams. Monitor work
• Coach individuals on monitored calls and cases reviewed to ensure accuracy of information
• Perform administrative tasks such as work hour scheduling, attendance monitoring and counseling
• Work proactively with direct staff and internal functional areas to develop resolutions to
• Identify and assign training needs on an individual basis to ensure individuals are appropriately
• Monitor adherence to all corporate, division and departmental procedures and policies as well as

🎯 Requirements

• Bachelor's degree in health sciences or business preferred. Equivalent experience will be
• Meet Pharmacy Technician licensure and certification requirements by start date in accordance with
• Minimum of 3-5 years' experience within a healthcare provider, PBM, Specialty Pharmacy or
• 1-2 years supervisor experience desired.
• Knowledgeable of applicable regulations and standards including HIPAA, Fraud, Waste and Abuse, and
• Strong organizational and time management skills; strong problem-solving skills with ability to

🎁 Benefits

• Paid time off (vacation, holidays, sick)
• Medical/dental/vision insurance
• 401(k) retirement plan
• Short-term incentive programs
• Comprehensive benefits package