Supplier Relationship Manager

📋 Description

• Manage a defined portfolio of suppliers with full lifecycle accountability (onboarding through
• Deliver proactive, data-driven outreach based on health score signals, risk triggers, and lifecycle
• Forecast renewals accurately using best/worst/likely modeling and document risks, saves, and
• Lead renewal and objection-handling conversations with empathy, confidence, and commercial acumen
• Support cross-sell and upsell opportunities by aligning supplier needs with product value
• Own escalation recovery and coordinate with Support, Billing, and Onboarding to remove friction

🎯 Requirements

• 0-2 years of experience in business development, account management, renewals, or supplier
• Proven track record managing a book of business with measurable retention or revenue impact
• Strong communication, objection handling, and commercial negotiation skills
• Proficiency in Salesforce and lifecycle platforms (e.g., ChurnZero, Gainsight, HubSpot); able to
• Bachelor’s degree in business, communications, or related field or equivalent combination of

🎁 Benefits

• Base hourly rate of $26.44 per hour
• Commission eligible
• Comprehensive benefits package including health, dental, and vision insurance
• 401(k) plan
• Paid time off (PTO)