Design and build automated workflows to reduce manual work in support.
Deploy and manage AI-powered tools to boost support capacity and quality.
Own the support tech stack (ticketing, knowledge base, integrations) and optimize it.
Analyze support data to surface trends and drive product improvements.
Partner with Engineering and Product to escalate issues and track fixes.
Triage complex inquiries and coordinate across teams to resolve quickly.

🎯 Requirements

1-2 years of experience in support operations or building AI and automated workflows
Hands-on automation with Zapier or scripts; connect systems or have AI experience
You’re a quick learner and comfortable in fast-moving environments
Process-improvement mindset: asks why and how to automate
Enthusiastic about fintech and building the future of financial infrastructure

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot