Systems Business Analyst

📋 Description

• Gather and document business requirements, functional specifications, workflow maps, business
• Maintain platform inventory, ownership maps, integration documentation, and data architecture
• Define and run UAT processes, including testing plans, acceptance criteria, defect documentation
• Support reporting requests and operational dashboards (health, SLA, adoption, and business process
• Partner with engineering resources on delivery planning, dependency tracking, and solution design.
• Collaborate with CRM, Analytics, Marketing Operations, and Development teams to ensure data

🎯 Requirements

• 3+ years in Systems Business Analyst, Operations Analyst, Revenue Operations, Marketing Operations
• Experience working within a mid-market or enterprise B2B SaaS organization.
• Strong research and documentation skills and comfort mapping workflows, business processes, system
• Strong SQL skills and comfort with data validation, testing, troubleshooting, and reporting support.
• Advanced Excel proficiency for data analysis, reconciliation, and reporting validation.
• Experience coordinating UAT and stakeholder sign-off.

🎁 Benefits

• Competitive market-based compensation (salary, yearly bonus + equity)
• Career progression and internal mobility opportunities across our global footprint
• Unlimited PTO
• Base salary including comprehensive benefits (medical, dental, vision, insurance)