Systems Integration Support Technician (BC)

📋 Description

• Provide remote technical support and occasional onsite support at client locations, including
• Support security contractors with the integration of smart building automation and IoT technologies.
• Program, configure, install, and commission security and building technology systems as required.
• Troubleshoot technical issues and collaborate with project managers and cross-functional teams to
• Communicate clearly with customers, project managers, contractors, and internal stakeholders
• Maintain accurate project updates and documentation within project management software.

🎯 Requirements

• Minimum 5 years of experience working with access control, intercom systems, CCTV/IP systems
• Strong expertise with access control platforms such as Salto, ICT, or Kantech; certified installer
• Hands-on experience with CCTV platforms including Hanwha, Digital Watchdog, Axis, Uniview, or
• Experience installing and commissioning digital intercom systems and working with intrusion
• Solid knowledge of IP networking, including DMZ, VLAN, VPN, RDM, IPsec, SSL, VoIP, and PoE
• Ability to configure Wi-Fi networks; experience with UniFi is preferred.

🎁 Benefits

• Annual compensation of $75,000–$85,000.
• Full-time employment with a mid-level scope of responsibility.
• Remote position based in Vancouver, British Columbia.
• Combination of remote technical support and occasional onsite client work.
• Opportunity to work across smart building automation, IoT, security, networking, and connected
• End-to-end ownership of projects and meaningful hands-on technical responsibility.