Systems Technology Specialist

📋 Description

• Monitoring remote support and technology systems
• Reviewing reports, alerts, and system information
• Troubleshooting technology concerns and coordinating solutions
• Assisting with equipment installations and system setup
• Communicating with program teams, vendors, and other departments
• Providing training and ongoing support to staff using technology systems

🎯 Requirements

• High school diploma or GED required
• Strong communication and interpersonal skills
• Strong organization and time-management skills
• Ability to problem-solve and troubleshoot concerns
• Comfortable using Microsoft Office and learning new technology systems
• Ability to work independently and manage multiple priorities

🎁 Benefits

• Comprehensive Benefits: Medical, dental, and vision insurance for eligible full-time employees
• Retirement Savings: 401(k) with up to a 3% employer match
• Paid Time Off: PTO that increases with tenure, including PTO donation options
• Employee Perks: National brand discounts, employee referral program, and access to Tapcheck
• Growth & Development: Career growth opportunities, paid training, and mentorship
• Mileage Reimbursement: Reimbursement for eligible work-related travel