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Lead, coach, mentor, and develop a team of insurance professionals to achieve performance, quality
Conduct regular performance reviews, coaching sessions, and action planning to improve employee
Foster a culture of accountability, collaboration, continuous learning, and operational excellence.
Identify training and development opportunities to strengthen team capabilities and support career
Monitor daily operations and ensure achievement of service levels, key performance indicators
Analyze operational data and performance trends to identify opportunities for improvement and drive

Bachelor's Degree in any field preferred but not required.
Minimum of 3 years of experience as a Team Manager, Team Leader, Operations Manager, or equivalent
Minimum of 3 years of experience in Disability Insurance, Leave Management, Workers' Compensation
Minimum of 3 years of experience in an inbound contact center, BPO, shared services, or customer
Strong understanding of disability and leave administration programs, including Workers'
Experience managing teams supporting insurance claims, disability benefits, absence management

Team Manager - Life/Disability Insurance for Taguig

Meet JobCopilot: Your Personal AI Job Hunter