Team Manager – Sales

📋 Description

• Establish and maintain communication with clients and/or team members; understand their needs
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized
• Collaborate with stakeholders on a regular basis for changes on promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners and

🎯 Requirements

• 1+ years of experience as a Team Manager, Team Leader, or Supervisor in the BPO industry, directly
• Experience in sales operations within a BPO or contact center environment
• Enthusiastic, passionate, and results-driven leader with a strong commitment to sales excellence
• Excellent English communication skills
• Strong analytical skills; able to interpret data, identify trends, and make suggestions for
• Be able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives