Technical Account Manager 2

📋 Description

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales
• Analyze customer's IT Operations environment on a regular basis and provide recommendations that
• Be the customer's advocate by knowing their goals and use cases then suggesting process changes
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog's product management, engineering and technical services teams to help
• Continuously evolve best practice to technical product adoption and customer success

🎯 Requirements

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to travel via auto, train or air up to 30% of the time

🎁 Benefits

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks