Added
29 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

node.js javascript react java python

📋 Description

  • Be the designated technical support contact for strategic customers.
  • Provide proactive guidance to improve the customer environment.
  • Resolve complex issues with potentially costly, wide-reaching impact.
  • Coordinate with Product/Engineering via Slack and JIRA to track bugs.
  • Analyze customer trends and report insights to improve support.

🎯 Requirements

  • 4 to 6+ years of relevant experience.
  • RESTful APIs knowledge and cloud troubleshooting.
  • Troubleshoot server-side code (Java/Node.js/PHP/C#/Python) and client-side JS.
  • Scripting language experience (Node.js, JavaScript, Python).
  • Network troubleshooting (TCP/UDP) and SSL/TLS basics.
  • Strong communication with technical and non-technical audiences.

🎁 Benefits

  • Generous time off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program
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