Added
14 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

node.js javascript react java python

📋 Description

  • Serve as the designated technical support contact for strategic customers.
  • Provide proactive guidance to maximize Twilio usage and value.
  • Resolve complex technical issues with potential business impact.
  • Collaborate with Product/Engineering via Slack and JIRA.
  • Analyze trends and drive improvements in support processes.
  • Offer holiday coverage as needed on stipend basis.

🎯 Requirements

  • 4 to 6+ years of relevant experience.
  • Strong RESTful API knowledge and API troubleshooting.
  • Server-side: Java, Node.js, PHP, C#, Python.
  • Client-side JavaScript with React and Redux.
  • Networking: TCP/UDP, SSL/TLS.
  • Excellent communication to technical and non-technical audiences.

🎁 Benefits

  • Remote role based in the US with Pacific Time coverage.
  • Competitive pay, generous time off, healthcare.
  • Retirement savings and volunteering/donation support.
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