Technical Account Manager

📋 Description

• Own the technical relationship for enterprise customers, serving as the primary post-sales
• Lead complex enterprise implementations from initial onboarding through production adoption
• Work closely with customer technical teams to understand their environments, identify integration
• Provide hands-on technical guidance across cloud platforms, CI/CD pipelines, developer tooling
• Act as a trusted advisor to senior customer stakeholders and communicate technical concepts and
• Run structured customer business reviews that demonstrate adoption, outcomes, risks, opportunities

🎯 Requirements

• 5+ years in Technical Account Management, Customer Success Engineering, Solutions Architecture
• Demonstrated ownership of complex technical implementations in enterprise environments.
• Strong hands-on knowledge of cloud platforms (AWS, Azure, GCP), CI/CD pipelines, developer
• Proven ability to build structures and processes from scratch (playbooks, runbooks, cadences
• Strong executive presence and credibility with technical and security stakeholders.
• Ability to run business reviews and translate technical progress to business outcomes.

🎁 Benefits

• Opportunity to become the first dedicated post-sales hire and shape the customer-facing function.
• High autonomy over enterprise customer relationships and technical delivery.
• Work with complex enterprise environments across cloud, cybersecurity, automation, and AI.
• Direct exposure to senior technical and security stakeholders.
• Significant influence on post-sales processes and customer experience.
• Collaborate with experienced professionals across Engineering, Sales, and cybersecurity.