Technical Account Manager

📋 Description

• Ensure customer satisfaction, retention, and long-term partnership success across assigned accounts.
• Expand and develop client relationships: Be the primary focal point for our customers and build and
• Provide exceptional customer support and be a point of escalation for sensitive customer issues.
• Collaborate cross-functionally with Account Management, Product, Engineering, and Research to drive
• Translate complex technical findings and investigation outcomes into clear, customer-appropriate
• Be the voice of the customer: Proactively gather feedback on product and service and work

🎯 Requirements

• Prior AdTech experience is required.
• Strong preference for candidates with direct programmatic advertising experience.
• Strong preference for candidates working at or with an agency.
• Measurement and verification experience is considered a strong plus.
• This is a US-based opportunity only. Candidates outside of the United States will not be considered.
• Preference will be given to candidates located in PST, though candidates across US timezones will

🎁 Benefits

• Comprehensive total rewards package for personal and professional development
• Well-being and learning stipends
• Flexible work options
• Dedicated time off