Technical Account Manager

📋 Description

• Partner with the Customer Success Manager to define and execute success plans, value realization
• Build strong relationships with customer champions and executives, guiding them on Netskope best
• Coach customer teams to become self-sufficient in day-to-day operations by providing enablement
• Conduct tenant health checks, track adoption metrics, and proactively recommend improvements to
• Coordinate with Support and Engineering to resolve technical issues, ensuring customer advocacy and
• Share new use cases, lessons learned, and optimization opportunities with customers and across the

🎯 Requirements

• 5+ years of experience as a Professional Services Consultant or Technical Account Manager, with a
• Solid knowledge and prior experience with network security technologies such as Proxies
• Strong understanding of networking concepts, MDM, and Cloud APIs.
• Experience working with large enterprise customers (Fortune 500 experience a plus).
• Proficiency in at least one scripting language (e.g., Perl, Python).
• Familiarity with regulatory and compliance frameworks (HIPAA, PCI, PII, ITAR, GLBA, SOX).