Technical Account Manager

📋 Description

• Transform your assigned customers’ support experience through technical proficiency and problem
• Demonstrate an understanding of Samsara's products, including APIs, hardware, and software
• Act as the primary technical point of contact between Samsara and assigned customers, ensuring
• Develop a comprehensive understanding of customers' business operations and use this knowledge to
• Identify opportunities for additional value and growth while presenting outcomes achieved
• Cultivate solid and long-lasting relationships with technical stakeholders within customers'

🎯 Requirements

• Fluency in English is a must
• 7+ years of experience in technical account management, customer success, or a similar role
• Bachelor's degree in a technical field (e.g., Computer Science, Engineering) or equivalent
• Exceptional technical literacy, with the ability to understand and troubleshoot hardware, software
• Strong written and verbal communication skills
• Demonstrated ability to build and maintain customer relationships

🎁 Benefits

• Above-market total compensation through a combination of base salary, performance-based
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans