Technical Account Manager Analyst (New Grad)

📋 Description

• Execute proactive outbound playbooks to select customers related to product activation and
• Plan and co-host webinars to complement asynchronous communication with live 1:many touch points.
• Provide timely, professional, prescriptive responses to inbound customer inquiries.
• Help customers achieve their technical goals by sharing best practices rooted in security and
• Support the wider team to execute 1:many programs that remove roadblocks and enable ongoing product
• Continuously familiarize yourself with Okta's product offerings and industry trends.

🎯 Requirements

• Bachelor's degree in Information Systems, General Engineering, Computer Science or related field
• Analytical and problem-solving minded, detail and results-oriented, and a quick learner.
• A passion to serve the customer by learning how to communicate complex ideas and solutions to their
• Excellent verbal and written communication skills.
• Ability to set clear expectations and respectfully challenge assumptions.
• Ability to diffuse tense situations.