Technical Account Manager, APJ

📋 Description

• Own and manage a portfolio of enterprise, government, and partner accounts across APJ
• Act as the primary post-sale point of contact and technical advisor for your customers
• Build trusted relationships with security leaders, practitioners, and executive stakeholders
• Lead onboarding and implementation, including internal hand-offs, customer kick-offs, and
• Help customers deploy, test, and troubleshoot integrations (e.g., cloud connectors, Splunk, Jira
• Develop success plans aligned to each customer's security priorities and desired outcomes

🎯 Requirements

• 3+ years of Technical Account Management, Customer Success, Solutions Engineering, or related
• Experience supporting customers across the APJ region and an understanding of how to operate
• Solid understanding of computer networking, internet protocols, and 'how the internet works'
• Working knowledge of security and cloud technologies (e.g., AWS, Azure, GCP) and comfort discussing
• Ability to explain technical concepts to both technical and non-technical audiences, including
• Experience managing renewals and identifying expansion opportunities

🎁 Benefits

• Job level and actual compensation will be decided based on factors including, but not limited to
• The listed range is a guideline, and the range for this role may be modified
• For roles that are available to be filled remotely, the pay range is localized according to