Technical Account Manager, Content Partnerships

📋 Description

• Own a portfolio of enterprise podcast publishers and serve as their primary contact.
• Guide partners through onboarding, migrations, launches, and feature adoption.
• Build trusted relationships with publisher stakeholders and maximize value.
• Monitor account health, identify risks early, and improve adoption and retention.
• Translate publisher feedback into insights and work with Product/Engineering teams.
• Develop scalable onboarding and engagement programs across markets.

🎯 Requirements

• 3+ years in technical account management or similar client-facing role.
• Experience managing complex stakeholder relationships with business and tech audiences.
• Ability to build trust with partners and drive outcomes via proactive communication.
• Strong understanding of platform products; translate tech concepts to non-tech audiences.
• Data-driven, able to identify trends and guide strategic partner conversations.
• Experience with podcast hosting, distribution, or monetization platforms (e.g., Megaphone).

🎁 Benefits

• Hybrid role with some in-person meetings and WFH flexibility.