Technical Account Manager, France

📋 Description

• Be the primary in-country technical liaison for the customer.
• Own day-to-day field engineering across Dedrone deployments in France.
• Collaborate with PSO, Sales Eng, Product, and R&D to inform roadmaps.
• Provide hands-on field support across deployment lifecycle: hardware to C2 config.
• Manage SLAs and contractual obligations with the customer.
• Facilitate training and knowledge transfer for operators and integrations.

🎯 Requirements

• 5+ years IT/network/RF/sensor field engineering or deployment.
• Bilingual French and English; native French; professional English.
• Willingness to obtain French gov't security clearance (Habilitation Défense).
• Experience with government/defense or law enforcement preferred.
• On-prem/offline/cloud deployment experience.
• TCP/IP, Linux/Windows, DNS, AD/Entra ID familiarity.

🎁 Benefits

• Competitive base salary
• Pension Plan
• Life Insurance
• Medical Insurance
• 30 days holiday entitlement plus public holidays and company holidays
• Home occupancy allowance of EUR 8,000 per annum