Technical Escalations Engineer 2 (Database Monitoring) - EMEA

📋 Description

• Develop deep technical expertise and continuously learn as the product evolves.
• Investigate complex escalations, lead high-stakes technical calls, and drive solutions for our most
• Run engaging office hours, deliver impactful learning sessions, and mentor the Global Support
• Partner with Engineering and Product to proactively identify gaps, drive improvements, and advocate
• Become the go-to expert on Database Monitoring at Datadog, mastering both the technical landscape
• Act as a technical stakeholder for our database Agent integrations (Postgres, MySQL, SQL Server)

🎯 Requirements

• A self-driven problem solver with an obsession for excellence and continuous learning. You thrive
• A strategic thinker who defaults to a client-centric approach, proactively identifying
• An independent, fast learner, capable of picking up new technologies, adapting to evolving
• A collaborator and mentor, who enjoys sharing knowledge, raising the technical bar for the team
• A power user of the Datadog Agent and its integrations, with experience debugging advanced
• Able to dive into the Agent and Integration codebases (primarily Python), interpret logic paths

🎁 Benefits

• Generous and competitive benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally