Technical Experience Specialist

📋 Description

• Understand the needs of technically advanced and high-potential trial customers, recommending
• Conduct consultative trial engagements and product demonstrations via Zoom, focusing on solution
• Manage a higher-value pipeline of trial customers through proactive outreach, consistent follow-up
• Develop and execute independent trial nurture strategies across multiple communication channels to
• Meet elevated performance expectations, including maintaining an engagement rate of at least 50%
• Use Zoom, phone, SMS, email, and ticketed support to deliver a seamless, high-touch trial

🎯 Requirements

• At least 2 years of experience with the relevant SaaS platform or in an equivalent Technical
• Bachelor's degree strongly preferred, or equivalent practical professional experience.
• Demonstrated history of consistently meeting or exceeding sales quotas, achieving approximately
• Advanced knowledge of CRM systems, marketing automation, social media management, funnel and
• Strong understanding of the SaaS competitive landscape and the ability to position platform
• Advanced proficiency with Google Workspace, Zoom, Slack, Facebook, Instagram, LinkedIn, and other

🎁 Benefits

• Opportunity to work in a global, remote-first organization.
• Exposure to a large-scale SaaS platform serving businesses across more than 150 countries.
• Opportunities to develop advanced technical, consultative sales, and customer success skills.
• Collaborative environment with opportunities to exchange knowledge and learn from colleagues across
• Scope to take ownership, influence team practices, and contribute to the growth of a rapidly