Technical Services Engineer, Infrastructure

📋 Description

• Advise customers and solve complex MongoDB problems using problem solving and customer service
• Work alongside largest customers, resolving questions on architecture, performance, recovery
• Be an expert resource on standard methodologies in running MongoDB at scale
• Advocate for customers' needs, working with product management and development teams on their behalf
• Contribute to internal projects, including software development of support tools for performance
• Share newly gained technical knowledge with the team via informal conversations, training, and

🎯 Requirements

• 5+ years of proven experience
• Systems engineering experience including Linux performance, memory management, I/O tuning
• Understanding core Kubernetes concepts including containers, namespaces, custom resources and
• Good understanding of networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
• Storage engineering experience including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems

🎁 Benefits

• Enjoy a fun, inspiring culture that is engineering focused
• Work with exceptionally talented people around the globe
• Learn, contribute, and make an impact on the product and community
• Supportive and enriching culture for everyone
• Employee affinity groups
• Fertility assistance