Technical Solutions Consultant - Americas

📋 Description

• Serve as a post-sales technical SME on complex product integrations, including enterprise identity
• Lead customer-facing technical engagements, including discovery sessions, best practice consulting
• Collaborate with Product to surface emerging technical pain points for exploration and stay ahead
• Enable our Technical Support team to focus on break/fix issues for existing configurations while
• Execute solutions explored in pre-sales conversations to ensure continuity between customer
• Translate technical depth into scale, converting insights and one-off solutions into documentation

🎯 Requirements

• Are a technical generalist who can go deep quickly on topics like M365 and Google Workspace
• Have prior experience as a Solutions Consultant, Sales Engineer, Technical Implementation
• Can distill complex concepts for functional Talent Acquisition stakeholders (e.g., Recruiting
• Love live customer interaction, and enjoy solving problems in real time with users.
• Thrive in ambiguity and are resourceful and self-directed — you’re excited to build the solution if
• Care deeply about product quality, clarity, and consistency — and want to help us raise the bar

🎁 Benefits

• Offers Equity
• Estimated Base Salary $149.5K – $224K (NYC/SF)
• Estimated Base Salary $130K – $195K (US Average)
• Estimated Base Salary CA$130K – CA$195K (Canada)