Technical Success Manager

📋 Description

• Own technical success for a large portfolio of customers, running scheduled sessions focused on
• Lead one-to-many engagements including technical workshops, office hours, and best-practice webinars
• Turn data into action by analyzing customer usage to uncover trends and trigger targeted outreach
• Drive scalable adoption through programs that get new customers to their first security wins
• Build a library of success: create and curate tutorials, best-practice guides, and videos
• Act as the voice of your customer portfolio, synthesizing feedback into themes that influence the

🎯 Requirements

• 5+ years in a customer-facing technical role (customer success, solutions engineering, technical
• Proven experience designing and executing one-to-many programs like webinars, email campaigns
• Working knowledge of developer tools (e.g., GitHub, Jira, Jenkins, VS Code)
• Understanding of Application Security concepts including SAST, DAST, SCA, SBOM, secrets, container
• DevSecOps acumen with hands-on DevOps tooling experience
• Technical curiosity, including interest in AI and working fluency with AI-assisted tools such as

🎁 Benefits

• Equity
• Commission
• Salary: $88,120 – $110,160 per year