Technical Success Manager-AMS

📋 Description

• Understand customer goals, challenges, and technical needs to align with Zscaler solutions and
• Build relationships with stakeholders, conduct reviews, and identify growth opportunities
• Anticipate challenges, provide proactive recommendations, and mitigate risks
• Understand all Zscaler products and services and contribute to best practices for implementing
• Collaborate with cross-functional teams, including Sales, Support, and Product, to deliver a

🎯 Requirements

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or
• 5+ years of experience in customer-facing roles with a blend of technical expertise and account
• Demonstrated experience with product feature implementations and best-practice adoption
• Experience troubleshooting network issues utilizing tools such as Ping, Traceroute, and MTR across
• Solid comprehension of core networking protocols including HTTP, SMTP, FTP, and DNS

🎁 Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!