On-site IT technician for Hedge Fund/Private Equity clients
Provide white-glove service and迅 resolve client issues to keep operations running smoothly
Engage with clients and internal teams to triage and resolve tickets

🎯 Requirements

Provide best-in-class technical support via on-site visits, phone, email, chat
Support workstations, printers, and peripherals
Record and manage tickets in ServiceNow with timely updates
Basic network troubleshooting; collaborate with Network Services
Strong communication and multi-tasking in fast-paced environment
Minimum 5 years experience in a relevant field; HS diploma required

🎁 Benefits

Competitive compensation
Robust benefits package: medical, dental, vision, disability, life insurance, 401k, PTO
Exposure to diverse technologies; professional development opportunities
Supportive team environment; wellness programs and events

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