Technology Operations Senior Director

📋 Description

• Develop and execute the strategic vision for the Technology Operations organization aligned to
• Lead, guide and mentor a team of supporting engineers, fostering a culture of innovation
• Evolve Technology Operations functions, considering the demands and feedback of the business needs
• Define key OKRs and success metrics including operational trend analysis (reduced MTTR
• Champion self-service diagnostic and remediation tools that empower teams to resolve common issues
• Drive adoption of AI-enabled auto-healing and triage capabilities that detect and automatically

🎯 Requirements

• Strong leadership and team management skills with a track record of building and developing high
• Strong communication and interpersonal skills with the ability to influence others
• Able to communicate complex technical information to non-technical stakeholders clearly
• Excellent problem solving and decision-making skills, with the ability to think strategically and
• Up to date with the latest technology trends and developments to advance technology operations
• Ability to thrive in a fast-paced, dynamic environment and lead multiple workstreams with

🎁 Benefits

• Array of health plans to choose from (some as low as $0 per paycheck) including programs for
• Generous paid time off (PTO & sick leave)
• Annual bonus and long-term incentive opportunities (based on performance)
• 401k with up to a 5% match
• Commuter benefits
• Pet insurance