5-7 years in IT Operations or Technical Support roles
Systems thinker who naturally traces dependencies
Strong incident management skills: triage, root-cause analysis, blameless postmortems, pattern
Understanding of compliance controls
Clear communicator who can explain technical issues to both engineers and non-technical stakeholders
Self-directed with a bias to action

🎁 Benefits

Bi-annual performance bonus structure
Generous equity grant vested over 4 years
Up to $15k Relocation bonus
$10K housing bonus (if you live within 0.5 miles of our office)
$1.5K monthly stipend for meals
Free Equinox membership

🚚 Relocation support

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