Template of Front Office Medical Receptionist

📋 Description

• Check patients in upon arrival by verifying and scanning required identification and insurance cards
• Ensure completion of all required new patient and follow-up forms
• Collect time-of-service payments, including copays and self-pay balances
• Check patients out following provider instructions documented in EMR tickler notifications
• Schedule new patient appointments for both faxed referrals and self-referred patients
• Contact patients to collect required demographic, insurance, and referral information

🎯 Requirements

• Excellent communication and customer service skills
• Familiarity with medical front office procedures and insurance verification
• Experience with EMR systems and patient scheduling
• Ability to handle sensitive patient information with confidentiality
• Basic computer proficiency including Microsoft Office and spreadsheet tracking