Temporary Key Lead, Soho

📋 Description

• Support a people-first employee experience philosophy.
• Model Glossier values: customer-first, inclusive, curious.
• Uphold an inclusive, discrimination-free work environment.
• Liaise with store leadership to enable feedback and collaboration.
• Lead shift meetings and daily huddles with the team.
• Manage coverage and uphold store standards (merch, safety).

🎯 Requirements

• 2+ years of supervisory experience in fast-paced retail, customer service, or hospitality.
• Promote a people-first culture and inclusive environment.
• Outstanding, ongoing, clear, and structured communication.
• Motivate and inspire teams with high engagement.
• Willing to roll up sleeves and pitch in.
• Flexible schedule including evenings, weekends, and holidays.

🎁 Benefits

• EEO employer; Glossier does not discriminate.
• Candidate privacy policy: https://life.glossier.com/
• Career page: https://life.glossier.com/