Threat Analyst 2

📋 Description

• Investigate and analyze logs and security-related events via Sophos tooling
• Identify and respond to cyber threats occurring within customer environments
• Communicate and document findings to various customer audiences including technical and executive
• Follow up with customers through to issue resolution and drive continuous improvement by providing
• Acknowledge and satisfy inbound customer requests and interact with customers through various
• Collaborate and assist with core security and threat response teams

🎯 Requirements

• Willingness to work outside of standard business hours, including weekends and holidays – our MTR
• Excellent troubleshooting and analytical skills, with proven ability to think outside the box
• Customer service-oriented with strong written and verbal communication skills
• Must thrive within a team environment as well as on an individual basis
• Passion for all things related to information technology and cybersecurity
• Natural curiosity and ability to learn new skills quickly

🎁 Benefits

• Remote-first working model
• Comprehensive benefits package
• Bonus eligibility
• Employee-led diversity and inclusion networks
• Annual charity and fundraising initiatives and volunteer days
• Global employee sustainability initiatives