Utility Credit Analyst

📋 Description

• Research utility invoices, identify outstanding credit balances, and initiate refund or transfer
• Manage credit balance requests from initiation through final resolution, ensuring appropriate
• Communicate with utility suppliers and internal stakeholders to investigate outstanding balances
• Maintain accurate, up-to-date records of credit requests, communications, follow-ups, and
• Monitor the status and aging of outstanding requests, provide daily updates, and proactively
• Respond to emails and requests within 48 hours, coordinate email-based and real-time

🎯 Requirements

• Experience in credit balance management, accounts receivable, utility billing, invoice processing
• Strong analytical and problem-solving abilities, with the capacity to investigate discrepancies
• High levels of accuracy when handling financial information, maintaining records, updating tracking
• Proficiency in Microsoft Excel and confidence working with spreadsheets, tracking tools, reporting
• Strong written and verbal communication skills, with the ability to communicate professionally and
• Demonstrated ability to take responsibility for assigned tasks, independently initiate follow-ups

🎁 Benefits

• Fully remote position in India.
• Opportunities available for candidates based in Bangalore or Kolkata, with remote working
• Opportunity to work in a fast-paced, innovation-focused business services and managed services
• Exposure to utility billing, credit management, invoice analysis, reporting, and dispute resolution
• Opportunity to strengthen analytical, communication, stakeholder management, and operational
• Work with internal teams, clients, and utility suppliers in an international business environment.