Vice President, Clinical Service Operations

📋 Description

• Own the balance between clinical supply and member demand, maintaining utilization within a healthy
• Lead supply and demand planning for enrollment-related clinical services, ensuring sufficient
• Ensure reliable completion of onboarding visits through effective staffing, scheduling, backfill
• Maintain adequate on-demand sensor support during onboarding and ensure human coverage is available
• Ensure appropriate licensing and credentialing across clinical teams and pods, supporting seamless
• Structure clinical capacity around contractual requirements, member population needs, client

🎯 Requirements

• 10+ years of experience in healthcare operations, including significant leadership experience in
• Deep expertise in workforce management and capacity planning, including supply-demand modeling
• Demonstrated experience forecasting demand and delivering clinical capacity behind onboarding or
• Proven experience owning operational budgets, COGS, and headcount planning, with a strong
• Experience designing and governing clinical practice infrastructure, including scheduling systems
• Strong data fluency and the ability to manage operations through meaningful metrics while

🎁 Benefits

• Competitive annual compensation range of $250,000–$270,000.
• Competitive total rewards package aligned with leading technology companies.
• Opportunity for equity participation.
• Fully remote work with a global, accomplished team.
• High level of flexibility designed to support employees across different stages of life and career.
• Unlimited vacation with manager approval.